Our Features
Get Help with various Issues
Ask anything about web hosting and the services we provide. You can get help with configuring e-mail, setting up message boards, form mailers or guestbooks, resetting nameservers, etc.
Support is free of charge
Have a problem ?
Something’s wrong with your website or you need help setting up your email app? Ask us anything you want, and our support team will do their best to assist you
Industry leading Ticket System
Our ticketing system is designed, so that we can process customer requests securely and quickly. It has features that email does not have, such as history, logs, and statistics allowing us to resolve customer issues more efficiently.
24 HOURS A DAY TECH SUPPORT
Absolutely the best ticketing system ever created. Open online a tech support ticket via an easy to use form. Our techs view your ticket, and as soon as they fix the problem or answer your question, you will receive a notification by e-mail
15 MINUTES RESPONSE GUARANTEE
Is your previous host taking days to return your support requests? We reply to each support ticket within 15 minutes of its posting, and to each e-mail message within one hour… Guaranteed!
Get Help with various Issues.
Ask anything about web hosting and the services we provide. You can get help with configuring e-mail, setting up message boards, form mailers or guestbooks, resetting nameservers, etc.