Web Hosting Plans
Our shared web hosting plans are designed for small personal to medium business websites, offering performance and stability at a reasonable price.
Shared Web Hosting
The Economy and Business are our shared web hosting plans designed for small personal to medium business websites, offering performance and stability at a reasonable price.
The First Class plan is our single site VPS solution. This is our heavyweight lifter for corporate and high load websites making it the ideal choice when you need your site to perform at its best.
With our Smart VPS and Smart VPS Pro plans, you can host an unlimited number of websites under a single hosting account. You can scale each subaccount based on the requirements of your project.
All Hosting Plans Include
We are committed to providing the best possible server performance and that’s why we upgrade and improve the hardware configuration of our servers on a regular basis. All of our servers come with 2x Six-core Xeon processors, 32 GB RAM, and RAID 6 disk arrays using Sold State Drives (SSD) for storage
Data loss is one of the biggest nightmares for any webmaster as CMS/website updates can often lead to unexpected troubles, but we got you covered. Our system makes automated daily backups of your entire account data (files, e-mail messages, and MySQL databases), and each backup is kept on a separate backup server for 7 days
Email Service Included
All of our hosting plans offer an unlimited number of email accounts, and our in-house built Webmail is one of the favorite features for our existing customers. Our Abuse Department works around the clock to ensure that our email servers are not on any major blacklists guaranteeing that all your messages will reach the designated recipients.
Powerful Control Panel
In line with our philosophy to be self-dependent and different, we have built our own Control Panel. We are actively developing it, and new features and improvements are regularly introduced. You can easily manage files and email accounts, back up and restore data at any time, install and manage WordPress, monitor your resource usage and manage your DNS settings. It also offers a multitude of additional features
Outstanding Customer Support
Supreme customer care is one of our cornerstones, and we make sure that every question we receive is answered within 15 minutes. Our support team consists of some of the most talented and skillful individuals in the industry dedicated to assisting users in all of their web hosting needs
Free Website Migration
We will move your website from your current host at no extra cost. Just provide us with your control panel credentials, and we will take care of the rest. Typically, we perform such website migrations within one business day. If the other host can provide a complete cPanel backup that includes your email, we would be able to fully import it on our end and that will also transfer over all your email messages that were residing on their server
60-Day Money-back Guarantee
All annual hosting orders and even the renewals are subject to an unconditional 60-day money-back guarantee period. No other hosting company can match this period, but that’s just how confident we are in our services. If for some reason you are not satisfied with our hosting service, just notify us via email or ticket, and we will process your cancellation request within one business day. Note that domain name registrations are final and thus not subject to refund.
Responsive Webmail Interface
Roundcube is a modern, responsive, and functional webmail application that you can use to access your email from anywhere using just a web browser. We chose Roundcube as our new web-based email solution that comes bundled with our hosting service because it is a mature and well-written application that is easy to use and is being actively developed
Link for your mailbox login : https://mbox.example.com/roundcube/ or http://mbox.example.com/roundcube/
Contact Our World Class Support Team 24/7
Absolutely the best ticketing system ever created. Open a tech support ticket via an online, easy to use form. Then just allow several minutes to get an answer and resolution. The entire process is rather simple, and you will be notified by e-mail once your ticket is answered.
15-minute Response Guarantee
Is your current host taking days to respond? Our support members answer every ticket within 15 minutes. In fact, our average response time for tickets is 7 minutes. If you have any questions related to our services, just drop us a line and see how fast we will get back to you.
Frequently Asked Questions
General | Email | Technical | Billing and Management
Which hosting plan should I choose?
Most of our customers find that our Business plan provides the best value. It offers lots of disk space (100 GB) which is enough for big websites and quite a few large mailboxes (up to 10 GB per mailbox on the Business plan / 30 GB on the Business Plus plan!).
Which data center should I choose?
We operate servers on three continents – Asia, Europe, and North America. This gives you versatility when purchasing your account. We would recommend that you choose the data center depending on the physical location of the target audience of your website. You can use the following page to check your connection speed to our different data centers: Speed test.
My domain is registered elsewhere. Can I still order a hosting account with you?
Yes, you can have your domain registered elsewhere and still use our hosting service. You just need to point the domain to your account with us by updating its name servers to the ones listed in the Welcome email you will receive after purchasing the account. You can update the name servers through the registrar company for your domain. During the order process, select the option “Use my already registered domain”. If you wish to use a third-party DNS service, you would have to manually update the A and MX DNS records to point them to our server.
How can I move my existing website here?
We provide a free website transfer service for new hosting accounts during the first 100 days of the hosting subscription. We can move your website to our server if you provide us with access to the old hosting provider. Detailed information is available in our site migration FAQ.
Instructions on manually moving over your website files can be found in our article Moving your existing site’s files.
Can I transfer my domain here as well?
You can transfer your domain here provided that it’s eligible* for transfer and we offer registration services for that TLD (a list of the TLDs available for registration is available on our domains page). You need to unlock the domain at the current registrar, as well as obtain its EPP authorization code. If you have an Account Panel, you can order a domain transfer from the Order menu -> Order / Transfer Domain. Alternatively, you can provide us with the EPP code, and we will generate the transfer order for you. The transfer procedure does not interrupt the operation of the domain name in any way, and your website and email will be working at all times. We will notify you as soon as the transfer is completed.
*For a domain to be eligible for transfer, the following conditions must be met:
– The domain name has to be at least 60 days old, i.e. two months must have passed since its initial registration.
– The domain name must not have expired. If your domain name has recently expired, you need to renew it with the current registrar before you can transfer it away.
– Since transfers may take several days to complete, you should make sure that there is sufficient time until expiration. We recommend that you start transferring your domain name at least 7 days before the expiration
How do I contact you for support?
You can contact us via the ticketing system accessible via the 24/7 Support section in your Account Panel, via email at email@example.com. We strongly encourage our customers to use the ticketing system because it’s designed to help us process customer requests securely and quickly. Our average response time for tickets is 7 minutes.
Can I move my messages from my old host to your server?
If the old host uses cPanel, you can use the Migration tool in the Control Panel to import your mailboxes from a cPanel backup.
Alternatively, if the other hosting provider can provide an archive of the emails in Maildir format, you can provide us with the file, and we will check if we can import your messages from it.
You can also move the messages via IMAP. You can move messages between servers via IMAP by using a mail program such as Thunderbird. You will need to configure two IMAP accounts for each mailbox in the mail program – one that connects to the old mail server, and one that connects to our server. Then you will be able to drag-and-drop messages between the servers. Note that you would first have to recreate the necessary mailboxes on our end through the Mail Manager in the Control Panel.
You can find instructions for configuring some of the most popular mail programs in our knowledge base section about configuring an e-mail program
Do you offer spam protection?
es, the antispam utilities on our servers include:
– Real-time blocking lists – messages from known spam sources are blocked at the SMTP level.
– SpamDyke/graylisting – filtering messages at the SMTP level based on DNS checks.
– SpamAssassin – content filtering based on predefined rules as well as blocking lists, including Bayesian classifier, allowing customers to mark messages as spam or ham by moving them to and out of the Junk Mail folder.
– Custom header filters that each of our customers can set to block messages from specific sources, or matching specific patterns.
More information about the anti-spam tools we offer is available in our spam protection documentation.
Is your email service compatible with Apple Mail, Outlook, Thunderbird and other clients?
es, our email service is fully compatible with all email clients that support IMAP(S)/POP3(S) and SMTP. You can refer to our manuals for step-by-step instructions on setting up the most popular email clients.
Can I check my email online/with a browser?
We offer an in-house built Webmail interface that allows you to access your email account(s) in a web browser. To access the Webmail interface, please go to:
https://mbox.example.com or http://mbox.example.com
https://mbox.example.com/roundcube/ or http://mbox.example.com/roundcube/
You need to replace example.com with your domain name. In order for this link to work, you need to have your domain name pointed to our hosting service already.
What web software can I run on my account?
Our servers run Linux and the server-side scripting languages we support are PHP, Perl, Python, TCL, and Ruby. PHP and Perl are more popular and widely spread languages and in general you can find more and better supported products written in them. We also support MySQL.
You can run WordPress, Joomla, phpBB3, osCommerce, ZenCart, Baikal, SMF, Magento, XOOPS, e107, SugarCRM, Coppermine, WebCalendar, MODX, TikiWiki, MediaWiki, Concrete5, PrestaShop, WooCommerce, Piwik/Matomo, OpenCart, LimeSurvey, Nextcloud, and many others.
Our Manual or Article.
You can find a list of awesome software you can host with us here. You can find installation instructions in our Knowledge Base.
How many domains can I host?
All of our hosting plans on shared servers are designed to host a single website. If you are looking to host multiple websites on your hosting account, please check our managed VPS solutions.
Do I have root access?
Our hosting services are fully managed, so root access (including sudo) is not available to end users.
Can I access the server over SSH?
SSH access is available with all of our hosting plans. Note that it’s disabled by default. You can enable it from the Control Panel -> SSH Access section. Detailed instructions on connecting to the server over SSH can be found in our SSH documentation.
How do I upload files to the server?
You can upload files to the server using the File Manager in the Control Panel or with an FTP client. Instructions on uploading with an FTP client are available in the Uploading files section of our knowledge base.
What are the supported server-side scripting languages?
We do our best to provide our customers with the latest and most stable versions of available programming languages. We offer support for PHP, Python, Perl, Ruby, and TCL.
The supported PHP versions are 5.3, 5.6, 7.1, 7.2, and 7.3. You can easily change the default PHP interpreter for your hosting account through the PHP Settings interface of the hosting Control Panel.
Will you charge me automatically for renewal?
We don’t charge our customers automatically, nor do we store any credit card data. When your service is about to expire, we will send you a notification by email, and you will have to submit your renewal payment.
I ordered the Economy plan. Can I upgrade?
You can upgrade when renewing your account, or at any time through the Account Panel.
60 Day Money Back Guarantee
All annual hosting orders and even the renewals are subject to an unconditional 60-day money-back guarantee period. No other hosting company can match this period, but that’s just how confident we are in our services.